Kessler

Websites and online stores · Portland, Oregon

Section I

Scope

Timeline: Month to month, cancel whenever

All services

Monthly maintenance

The site keeps working, and you have someone to write to.

200per month

TimelineMonth to month, cancel whenever

Someone who answers. Updates, fixes and small changes every month, the panel kept running, a check that the site or store still works on every phone, and a short note of what was done.

Who it is for

For any business that has a site or an online store and no one to call when it stops working.

Who it is not for

Not for a site we did not build and cannot look inside: we check it first, and if it cannot be maintained we say so before charging.

What it includes

  • The panel running, with its backups: hours, notices, menu and prices in your hands
  • Security and platform updates, before they break something
  • Text, photo and price changes you ask for
  • A monthly check that the form arrives and the site loads fast
  • Someone who answers within one business day
  • A short note each month of what was done

Section II

Method

3 steps, in this order.

How the work goes

I

We take a picture of the site as it is

Speed, forms, pages, what is out of date. The starting point, in writing.

II

Each month, the same checklist

Updates, the form tested end to end, load time on a phone, and your requests of the month.

III

You get a short note, and an answer when you write

What was done, what was found, what comes next. Within one business day when you write.

Section III

From you

3 things. We ask for them at the start, not before.

What we need from you

  • Access to the site and the domain
  • One email where the monthly note goes
  • Who can ask for changes

Section IV

Deliverable

Delivered in writing, in your language.

What you have at the end

A site that stays updated and fast, a monthly note in your language, and a person who answers. Cancel whenever, no notice.

Section V

Queries

2 questions we get asked before hiring us.

Before you write

What counts as a small change?
Text, photos, prices, hours, a new item: an hour of work or less, as many times as you need. A new page or a new section is quoted separately.
Do I have to sign for a year?
No. Month to month. If a month goes by and you did not need us, that is still the month the site stayed updated and fast.

Section VI

Request

Prepared by Kessler

Tell us about your business

Write in English or Spanish. We reply within one business day.

What do you need?

Slide sideways to choose